Shipping & Returns
Shipping rates
- Canada: $9.99 — free on orders over $75
- International: $14.99 — free on orders over $150
All orders ship from Canada. Canadian orders typically arrive in 3–7 business days; international orders in 7–14 business days. You will receive a tracking number by email once your order ships.
Returns
We offer 30-day returns. Pieces must be unworn and in original condition. To start a return, email orders@nualirajewellery.com with your order number.
- Refunds are issued to the original payment method once the return is received and inspected.
- Shipping fees are non-refundable unless the return is due to our error.
- For hygiene reasons, earrings are final sale unless faulty.
1-year warranty
Every Nualira piece is covered by a 1-year warranty against manufacturing defects. If anything goes wrong with normal wear, contact us and we will repair or replace it.
