FAQ
Orders & shipping
Orders ship from Canada. Canadian orders typically arrive in 3–7 business days; international orders in 7–14 business days. See Shipping & Returns for rates.
Yes — we ship worldwide.
Returns & warranty
30-day returns on unworn pieces in original condition. Details on our Shipping & Returns page.
Every Nualira piece comes with a 1-year warranty covering manufacturing defects.
Product questions
Yes — every piece uses natural freshwater pearls. Slight variations in shape and tone are normal and make each piece unique.
All pieces are 18k gold plated. Designs with stones use natural zircon.
With normal wear and basic care (keep dry, wipe after wearing), the finish lasts beautifully. Avoid perfume and pools directly on the jewellery.
Our rings are designed with adjustable bands unless noted otherwise — see the DETAILS section on each product page.
Chain lengths are listed in the DETAILS section of each necklace. Many of our chains are adjustable.
